Frequently Asked Questions
What if my print contains incorrect colors or if some colors are missing?
This variation can be caused by a few factors:
- You may need to perform a cleaning cycle on your printer. Please refer to the user's manual of your printer for instructions on cleaning cycles.
- See question "Why are the colors on my print and the colors on my computer screen different?"
- The circuits on your printer may be dirty. In order to clean the circuitry on your printer or cartridge, refer to your printer's manual.
- Your cartridge may be low on ink. Please refer to your print's manual for information regarding ink levels.
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